Message from the IT Director

People News

Dear colleagues,

 

Happy new year from myself and the entire IT team. We hope you were able to enjoy some rest and relaxation over the holiday period.

 

The back end of 2020 was consumed with supporting new mobilisations and shoring up our cybersecurity through information security audits, but it’s important to me to continue to provide insights into our current workstreams. Our monthly updates are back to help keep you advised of the investment and priorities in 2021. I hope you find them interesting!

 

The focus for 2021 is to continue to review our ability to remain agile, ensure we’re driving process simplification by adopting Digital ways of working and have the ability to grow by embracing data led insights and experiences.

 

JANUARY PRIORITIES

 

Office365 – Email Migration

 

One of our long-term strategic projects is the steady digital transformation of BAU ways of working. Late last year we began a pilot programme to transition colleagues’ email use and storage away from a single server and into the cloud. We are now ready to migrate all personal inboxes (c. 650), and this will be a key project through January.

 

For more information on how this is improving our information safety and protecting our business functionality – and to get a sneak peak of some of the other benefits of our Office365 transition, including improved company messaging via an intranet – click here.

 

​​​Timegate Upgrade 

 

Our investment in Timegate improvement continues and we will shortly be implementing an upgrade which will change the Citrix interface functionality and provide a single user experience across the company. The Construction Logistics team will be the main beneficiaries of this change and we’ve been working to ensure their priorities are captured to guarantee smooth transitions. The new version will allow for automation and simplification in certain areas of our day to day usage – I for one cannot wait for some of this functionality to come into use.

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Process Improvement 

 

Finally, our joint efforts with other departments to digitise common processes and procedures across Wilson James continues. We are in the final stages of a pilot programme to digitise the pay query process, and our next stream of work will be to do the same for agency support requests.

 

These process improvements are not just supporting improved and COVID-secure mobilisations, they are significantly:

  • Reducing our use of paper forms in the new joiner and onboarding process;
  • Driving improved and automated ways of working that are reducing administrative workloads;
  • Reinforcing our investment in cybersecurity through more secure digital environments

 

My thanks as always for those involved in our pilot programmes and projects which are driving ambitious but sustainable change across our business. We hope some in your teams are already experiencing the benefits, and that you will see more in the coming months.

 

Kind regards,

 

Biju Chudasama
IT Director

 

People News

Holiday Purchase Scheme

It is that time of the year again, for those who may wish, to purchase additional annual leave. Please note that this scheme is only open to support staff.

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March Update from IT Director Biju Chudasama

We know that a measured but yet steady approach is the right way to deploy new solutions and ensure our colleagues see the benefit. 

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NEW HR Service Desk

We hope this new platform enables greater transparency on HR support requests, simplifies administrative processes and improves your overall user experience.