Without a doubt, there are many challenges facing the security industry as we enter the third decade of the century. And yet, one of the most pressing is almost wholly self-inflicted: our continuing lack of diversity.
While there have been great strides made in some cases, our larger workforce trends still reveal a broad homogeneity in our makeup. And far from an attempt to appear merely politically correct, this represents a very real risk to our industry.
Security in 2020 and beyond will only become more complex, the needs of clients and brands more demanding. Our industry can no longer provide simple manned guarding contracts; we must offer 360-degree solutions that mitigate cyber attacks, physical risk and reputational damage, and the softer skills which deliver the quality customer experience.
To meet these challenges, we need to be drawing from a wider pool of talent and ability than ever before. To do this, we must identify some of the traditional barriers to entry – gender and sexual identity, ability and heritage – and we must dismantle them.
"we need to be drawing from a wider pool of talent and ability than ever before"
This past year, Wilson James has staked out proactive positions on specific inclusivity issues, with the aim of driving the change we believe the industry needs to make. This has included partnering with clients and external partners to provide industry experience and career opportunities to individuals with physical and hidden disabilities.
"Wilson James has staked out proactive positions on specific inclusivity issues, with the aim of driving the change we believe the industry needs to make"
We have made mental health awareness and support a permanent component of our health, safety and people agenda. And finally, we are committed to ensuring that we are an inclusive employer, with a focus on building relationships and opportunities for the LGBT+ community, which we know is under-represented in our industry.
"our workforce must represent the organisations, communities and business we secure"
Ultimately, our workforce must represent the organisations, communities and business we secure. Until it does, we will lose out on the perspectives, talents, diverse backgrounds and experience that we need to ensure our industry evolves apace with innovation elsewhere.
A version of this piece appeared in City Security Magazine.
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